Effective Date: 6 July 2026

At Best Building, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website or contact us about our building and renovation services.

Who We Are

Best Building provides residential building and renovation services throughout Sydney, including:

• Home Additions
• Home Extensions
• Pergolas
• Decking
• Carports
• General Residential Building Services

Information We Collect

When you use our website or contact us, we may collect information including:

• Full name
• Phone number
• Email address
• Property address (if provided)
• Project details and enquiries
• Budget information (if supplied)
• Any other information you choose to provide

We may also automatically collect technical information such as:

• IP address
• Browser type
• Device information
• Website usage statistics
• Cookies and analytics data

How We Use Your Information

We use your information to:

• Respond to enquiries
• Prepare quotations
• Contact you regarding your project
• Provide our building services
• Improve our website
• Manage customer relationships
• Send important service updates where necessary

We do not sell your personal information.

Contact Forms

When you submit a form through our website, your information is securely transmitted to us so we can respond to your enquiry.

Please avoid submitting sensitive personal information that is not relevant to your building enquiry.

Cookies

Our website may use cookies to:

• Improve website performance
• Remember user preferences
• Measure website traffic
• Improve user experience

You can disable cookies through your browser settings, although some parts of the website may not function correctly.

Google Analytics & Advertising

We may use services such as:

• Google Analytics
• Google Ads
• Meta (Facebook & Instagram) Advertising

These platforms may collect anonymous information about your visit using cookies or similar technologies to help us understand website performance and improve our marketing.

How We Store Your Information

We take reasonable steps to protect your personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration

While we use commercially reasonable security measures, no online transmission or storage system can be guaranteed to be completely secure.

Sharing Your Information

We may share your information with trusted service providers where necessary to operate our business, including:

• Website hosting providers
• CRM and customer management software
• Email service providers
• Marketing and analytics platforms

These providers only receive the information necessary to perform their services.

We may also disclose information where required by law.

Your Rights

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your information where appropriate
• Withdraw consent to future communications

To make a request, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Best Building

Phone: 0415 435 150

Email: chenhinyeo@gmail.com

This Privacy Policy is intended to comply with the Australian Privacy Act 1988 (Cth) and reflects our commitment to protecting your personal information.